CA Privacy Act

CALIFORNIA PRIVACY RIGHTS

Your Rights Under the CCPA

Consumers residing in California are afforded additional rights with respect to their personal information under the California Consumer Privacy Act (“CCPA”) (California Civil Code Section 1798.100 et seq.). If you are a California resident, this section applies to you.

If you are a California resident, you have the following rights as to Porto’s under the CCPA:

• Right to request disclosure of information that we collect, use, disclose or sell.
• Right to request deletion of your personal information collected or maintained by us.

You also have the right not to receive discriminatory treatment for exercising these CCPA rights. Porto’s does not and will not discriminate against you for doing so.

Porto’s does not and will not sell your personal information nor do we knowingly collect information from minors under 18 years of age.

Exercising Your CCPA Rights

To make a request to know or a request to delete, you may submit your requests by one of the following methods:

• Email us at privacy@portosbakery.com
• Write to us at Porto’s Bakery, Attn: Privacy Questions, 3614 West Magnolia Blvd., Burbank, California 91505.

Authorized Agents

If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf.

Notice at Collection

In the preceding 12 months, we have collected the following categories of personal information:

• Identifiers, such as name, postal address, e-mail address, user ID, telephone number, and IP address
• Payment information, such as credit card number through our third-party provider Shopify and Authorize.net.
• Internet or other electronic network activity information, such as browsing history or device information
• Geolocation, such as when you purchase from our Bake at Home website or use your phone to find nearby restaurant

We collect personal information for the business and commercial purposes, including but not limited to:

• Counting ad impressions to unique visitors
• Verifying positioning and quality of ad impressions
• Maintaining or servicing accounts
• Responding to customer service inquiries and requests
• Processing purchases, payments, and transactions
• Verifying customer information
• Advertising or marketing
• Maintaining, improving, upgrading, and enhancing our websites, mobile apps, products, and services
• Providing our food, products, goods, information, and services
• Detecting, preventing, and investigating security incidents, data breaches, fraud, or other illegal activity
• Internal administrative purposes.
• Delivering gift cards
• Complying with applicable law

As noted, we do not and will not sell your personal information. This is our privacy policy, the web address for which is https://www.portosbakery.com/privacy-policy/.

Notice of Financial Incentive

We may at any time hold contests or provide special offers to users in our database who have elected to let us contact them by e-mail, text messaging, direct messaging, or through social media. Participation is voluntary, and our guests always have the option to not supply information and/or to opt out. Information collected may include contact information, demographic information, and opinions. Information may be used by third parties working on our behalf to contact a guest if they have won a contest, send special offers, or help us to determine the likes and preferences of consumers to better enhance our food, restaurants, overall customer experience, websites, and marketing. The contests and special offers reasonably related to the value of the consumer’s data.

Notice of Hotjar Usage

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.  For further details, please consult Hotjar's support site.